Legal & Law Firms · Reporting & Admin
Productivity & Utilization Report
Most firms know revenue by month but not where working hours are actually going. This automation reports billable versus non-billable time by role, practice area, and person so management can see where utilization is strong and where valuable time is being consumed by internal overhead.
How It Works
Collect time entries
The workflow pulls submitted time by user, matter, task code, and billable status for the reporting period.
Classify work categories
Entries are grouped into billable, administrative, business development, training, and other non-billable buckets.
Compare against targets
Actual utilization is measured against role-specific expectations or internal goals for attorneys and paralegals.
Highlight leakage patterns
The report flags people or matter types where non-billable time is unusually high or billable capture is low.
Tools & Platforms
Key Benefits
Shows where attorney time is being lost to internal admin work Helps firms rebalance staffing and delegation Supports hiring decisions with real utilization data Improves accountability for time capture by role
In Practice
A five-lawyer firm discovers through the report that a senior associate is spending 11 hours a week on non-billable client updates and document chasing, which leads the firm to shift that work to a paralegal and client portal workflow.
Next Step
See if this fits your workflow.
We map the actual tools, handoffs, and ROI before recommending implementation.
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